Privacy Policy | Emergence

Emergence ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you interact with our Site, including:

Contact form submissions: your name, email address, organization name, and the content of your message.
Email correspondence: any information you include when you contact us directly via email.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and usage, including:

Log data: your IP address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, and time spent on pages.
Device information: information about the device you use to access the Site, including device type, screen resolution, and language preference.
Cookies and similar technologies: we may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. See Section 5 for more details.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and fulfill your requests.
Operate, maintain, and improve the Site and our services.
Send you administrative information, such as updates to our terms, conditions, and policies.
Monitor and analyze usage patterns, trends, and activities in connection with the Site.
Protect against, identify, and prevent fraud and other illegal activity.
Comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service providers: we may share your information with third-party vendors who perform services on our behalf, such as email delivery (e.g., Resend), web hosting (e.g., Vercel), and analytics. These providers are contractually obligated to use your information only to provide services to us.
Legal requirements: we may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
With your consent: we may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for a reasonable period to ensure we can respond to and follow up on your inquiries.

5. Cookies & Tracking Technologies

The Site may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use the Site. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of the Site.

We may use the following types of cookies:

Essential cookies: necessary for the Site to function properly.
Analytics cookies: help us understand how visitors interact with the Site by collecting and reporting information anonymously.

6. Third-Party Services

The Site may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

Our Site is hosted on Vercel and uses Resend for email delivery. These services may process your data in accordance with their own privacy policies.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access & portability: the right to request a copy of the personal information we hold about you.
Correction: the right to request that we correct inaccurate personal information.
Deletion: the right to request that we delete your personal information, subject to certain exceptions.
Opt-out: the right to opt out of certain data processing activities, such as targeted advertising.

To exercise any of these rights, please contact us using the information provided in Section 12.

9. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal information, including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. As noted above, we do not sell personal information.

10. Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our contact form or email us at contact@emergence.us.